Privacy Policy

Information We Collect

We collect:

• Name, email, and optional phone number when you fill out a contact or request form
• Any message you submit to us
• Basic technical data (browser type, IP address, pages visited) for analytics and site security

We do not collect protected health information (PHI) or medical records through our website. OCD RTC is not a covered entity under HIPAA.

Contact Form Data Handling

When you submit a contact form on our site, your name, email, phone number, and message are stored in our database for the purpose of responding to your inquiry. This data is:

• Used solely to respond to your request and connect you with relevant programs
• Not sold or shared with third parties for marketing purposes
• Retained for up to 24 months, after which it is deleted unless you request earlier deletion

Analytics Tools

We use analytics tools to understand how visitors use our site (e.g., which pages are most visited, how users navigate the directory). We collect anonymized usage data such as page views, clicks, and session duration. We do not track individual users across other websites.

Cookies

We use essential cookies to operate our website (e.g., session management). We may also use analytics cookies to understand site usage. You can control cookie settings through your browser preferences. Disabling cookies may affect site functionality.

How We Use Your Information

• Respond to your inquiries and requests
• Connect you with appropriate treatment programs when you request contact
• Improve our website and services
• Analyze site usage to better serve families

Information Sharing

We do not share your contact information with any listed treatment program. OCD RTC is an independent directory and receives no referral fees. We do not sell, rent, or share your personal information with third parties for marketing purposes.

Data Retention

Contact form submissions are retained for up to 24 months. Analytics data is retained in aggregate, anonymized form indefinitely. You may request deletion of your personal data at any time by contacting us.

Your Rights (CCPA / GDPR)

You have the right to:

• Access the personal information we have about you
• Request correction of inaccurate information
• Request deletion of your information
• Opt-out of communications at any time
• Request a copy of your data in a portable format
• Object to processing of your data

To exercise any of these rights, contact us at privacy@ocdrtc.com.

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is 100% secure.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page with an updated effective date.

Contact Us

If you have any questions about this Privacy Policy or want to exercise your data rights, please contact us at privacy@ocdrtc.com.